Frequently Asked Questions
Everything you need to know about shopping with Blindly.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since our fits range from slim to oversized, we recommend measuring a similar garment you already own and comparing it to our specifications.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a pre-paid shipping label.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping varies by location but generally takes 7-14 business days.
Are your materials sustainably sourced?
At Blindly, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.